Once in a while a customer will call and change everything. In this case it was a customer several years ago who couldn't believe we wouldn't sell her thread. We had a meeting, thought about, and after a quick discussion decided that unless we could offer some specific value around thread Merrow would not sell thread. Our informal policy was that we would only begrudgingly offer thread to order.
But the more we talked with people, the clearer it was that the world of thread was confusing for the Customer at best, and downright un-navigable at worst.
The business side was more grim. Margins are ridiculously small, the quantity of colors and sizes make inventory a nightmare. Customers often need custom dye lots.... Enough of a hassle to make the most organized among us shed a bit of a tear at the prospect of tackling such a beast of a problem.
So we developed a game plan that would aggregate knowledge, inventories, and specialty applications -- leverage technology to manage the bits & pieces. Most importantly we decided that the way people shop for thread is by color, and we worked hard to mimic the process.
The result is the beta release of Boston Thread.
We are starting with common cottage industry applications and thread selection from two great companies. The project will change and evolve over time, it will become a store tailored to color based, application specific, thread selections.
The site has lots of interesting and innovative features -- we'll probably profile them here in time. Meanwhile, take a look: your suggestions will shape the site, SO please let us know what you think -
Charlie
Monday, April 12, 2010
Tuesday, April 6, 2010
Merrow Tags
What's on the Merrow Site....
As we replumb and begin managing a new release of Merrow.com here's a pretty picture of what's there:
72-D3B
Merrow Apps
70-Y3B-2
14-48
A-90-3-N
Ziggurat Table, with Air Motor Kit
Community
6-A-7
70-1D-7
Products
6-90
Store
M-110-A-5
A-90-7-N
Merrow Video
Merrow #85 Looper
6-91-K
MG-3DW-7
MG-3U
A-90-3
Needle Carriers
Classic Sewing Table
6DT
Support
72-D3B-R
Merrow #120 Lower Looper
Needles
Cutters
Merrow #97 Looper
8D
Merrow #110 Lower Looper
6-91-F
14-46
4BD
Blog
Merrow Login
6-91-E
8SD
Tables and Motors
Needles and Loopers
4DT
MG-3DW-2
the Merrow Blog
Merrow #100 Looper (Lower)
Merrow #105 Looper (Upper)
6-91-K-N
A-90-7
Contact Us
Classic Table, with Electric Motor
Locate an Agent
2SD
Merrow #79 Looper
Home
70-D3B-2
Loopers
HOOK8
70-D3B-2-CNP
Tables
MG-2DNR-1
Classic Sewing Table, Assembled
6-91
Battery Powered Table
Sewing Machines
How Old is your Merrow?
Merrow Refurbished Machine
Merrow #94 Looper
Merrow Home
HOOK59
Merrow #92 Looper
Merrow #72 Looper (Lower)
7SDT
5D
M-110-A-1
About Us
6-91-H
Manuals & Instructions
M-110-A-6
M-110-A-1-N
Service Account Login
6-90-C
Merrow Store
6-A-7-N
70-D3B-2-RAIL
MG-3Q-3
Needle Selector Tool
View Stitch Samples
3D
B2SD
Ziggurat Sewing Table
Merrow #99 Looper
Merrow #77 Looper (Upper)
Monday, April 5, 2010
How to clean finish chenille fabric?
Every once in a while a yahoo answer brings up a good question. For years we've manufactured the best machines on the planet for the delicate fabrics. The cutting mechanism coupled with the operators ability to get close to the needle & knives allows us to manage fabrics like chenille & other delicates very well. The 2DNR-1 (which is available red & green) would be what we'd recommend for 'Devon'.
Happy sewing!
Happy sewing!
